Privacy policy
At Balanced Product, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase our products, or interact with us.
By accessing or using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
Personal Information
When you place an order, create an account, subscribe to our newsletter, or contact us, we may collect:
- Full Name
- Email Address
- Phone Number
- Billing Address
- Shipping Address
- Payment Information (processed securely by our payment providers)
- Order History
Automatically Collected Information
When you browse our website, we may automatically collect:
- IP Address
- Browser Type
- Device Information
- Operating System
- Website Usage Data
- Pages Visited
- Time Spent on the Website
- Cookies and Similar Technologies
How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Provide customer support
- Manage your account
- Improve our website and services
- Personalize your shopping experience
- Send order updates and shipping notifications
- Send promotional emails (only where permitted)
- Detect fraud and enhance website security
- Comply with legal obligations
Email Marketing
If you subscribe to our newsletter, we may send you updates about new products, promotions, exclusive offers, and wellness content.
You can unsubscribe at any time by clicking the Unsubscribe link included in our emails.
Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Improve website functionality
- Remember your preferences
- Analyze website traffic
- Measure marketing performance
- Enhance your shopping experience
You may disable cookies through your browser settings; however, some website features may not function properly.
Payment Information
We do not store your complete payment card information.
Payments are securely processed through trusted third-party payment providers that comply with applicable security standards.
Sharing Your Information
We may share your information with trusted third parties, including:
- Payment service providers
- Shipping and logistics partners
- Marketing platforms
- Analytics providers
- Customer support services
- Legal or regulatory authorities where required by law
We do not sell your personal information to third parties.
Data Security
We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.
While we strive to protect your information, no method of online transmission or storage is completely secure.
Data Retention
We retain your information only for as long as necessary to:
- Fulfill your orders
- Maintain business records
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
Your Rights
Depending on your location, you may have the right to:
- Access your personal information
- Update or correct your information
- Request deletion of your data
- Withdraw consent where applicable
- Opt out of marketing communications
To exercise your rights, please contact us using the information below.
Third-Party Services
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices or content of those external websites. We encourage you to review their respective privacy policies before providing any personal information.
Children's Privacy
Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
If we become aware that information has been collected from a child, we will take appropriate steps to remove it.
Health Disclaimer
The information provided on this website is intended for general informational purposes only and should not be considered medical advice.
Our products are not intended to diagnose, treat, cure, or prevent any disease. Always consult a qualified healthcare professional before beginning any nutritional supplement, especially if you are pregnant, nursing, taking medication, or have an existing medical condition.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations.
The updated version will be posted on this page with the revised Last Updated date.
Contact Us
If you have any questions regarding this Privacy Policy or your personal information, please contact us:
Balanced Product
Email: support@[yourdomain].com
Phone: +91-XXXXXXXXXX
Address: [Business Address]
Business Hours: Monday – Saturday | 10:00 AM – 6:00 PM
